You may have exhausted current ads catalog/Match not found If ads stop “suddenly”, this is likely the culprit. There is a maximum number of ads that can be viewed per-day. Using OSX’s “mirror display” mode when using a multi-monitor setup may result in Do Not Disturb being activated on its own. macOS – Ensure that Do Not Disturb mode is either off or configured to the correct times.Windows 10 – Please refer to our comprehensive Community guide for configuring Windows Focus Assist.You can see the full list of supported regions on our website.Ĭheck your Operating System notification settings and ensure that they’re not inadvertently blocking Brave from serving ads:
Make sure Brave Ads are currently supported in your regionĬheck and confirm that Brave Ads is currently available in your region. This number will always fall between 0 and X, inclusive. That is it does not dictate how many ads you will see per hour – it dictates the maximum number of ads you may see per hour. Please note that this setting is a ceiling rather than a floor. I set Ads to display X ads per hour - why am I not receiving X ads per hour? Here on the Rewards Settings page, you will see the option to enable Ads – please be sure this option is toggled correctly. You can enable Brave Rewards by navigating to brave://Rewards in your browser. Why am I not seeing Ads?Įnsure both Brave Rewards and Ads are enabled Please check the following common causes for this and ensure that you are set up correctly. That said, we also recognize and acknowledge that some users are are encountering certain bugs or issues preventing them from otherwise seeing Brave Ads as intended. We appreciate everyone’s understanding of this distinction and implore you to keep this in mind before assuming that the feature simply “isn’t working”. In this situation, it really is a feature, not a bug. Enabling Ads does not guarantee that you’re going to see ads – if the system does not find a match for you in the ads catalog, then you will not see any (more information on this below).įurther, you may see ads appearing regularly today, but tomorrow you may not see any – and that’s perfectly fine. The goal is to show you privacy respecting ads that are relevant to the user in the right context (a “match” is found) – not to make sure that all users “see some ads”. The difference in wording may seem small, but there is a substantial difference conceptually. "When I opt in to Brave Ads, my browser will try to show me ads which are relevant to me." "When I opt in to Brave Ads, my browser will show me ads whenever I use it." This misconception generally takes the form of: Before we jump into troubleshooting issues, it seems that there may be a slight misconception about the goals and the way in which the Brave Ads feature is designed.
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